One team, integrated roles
Our Departments
Great work is a team effort — specialists in every field so each edition reaches the standard students deserve.
Building Trust
Public Relations
العلاقات العامة
- We manage the brand image and build strong trust with audiences and partners.
- We coordinate events, coverage, and craft official messages professionally.
- We ensure organized media presence reflecting Eltafouk's value and credibility.
Scientific Quality
Scientific Content
المحتوى العلمي
- We develop high-quality scientific content with scientific precision and simple, clear language.
- We transform complex concepts into clear explanations and graduated exercises.
- We develop question banks and exam-like models that build problem-solving skills.
Creative Craft
Creative Design
التصميم الإبداعي
- We design a strong visual identity that highlights Eltafouk's character.
- We produce books, posts, and interactive materials with attractive design.
- We care about details: colors, fonts, infographics, and readability.
Technology
Software Solutions
الحلول البرمجية
- We build and run the official online store and the company's internal systems.
- We design easy interfaces that shorten ordering and follow-up.
- We ensure strong performance and stable experience on mobile and desktop.
Ongoing Support
Customer Care
خدمة العملاء
- We receive inquiries and provide fast, friendly support until resolution.
- We follow up on orders and complaints and document feedback for improvement.
- Our goal is a comfortable customer experience from first contact to after purchase.
Growth & Reach
Marketing & Sales
التسويق والمبيعات
- We create marketing plans based on student needs and study seasons.
- We manage campaigns and offers, measuring results for performance improvement.
- We expand sales points and build partnerships supporting growth.
Wide Reach
Logistics & Distribution
اللوجستيات والتوزيع
- We ensure books arrive quickly and in excellent condition to all governorates.
- We manage inventory, supply, and delivery with precision.
- We coordinate with distributors and bookstores for timely availability.
Financial Discipline
Finance & Accounting
المالية والمحاسبة
- We manage accounts, costs, and pricing for sustainable growth.
- We track revenues and expenses, providing clear management reports.
- We maintain financial discipline supporting content development and quality.
Have a question for one of our departments?
Reach us on the hotline or by email and your request will be routed to the right team.