Privacy Policy for Eltafouk High School App

1) Introduction

Thank you for using the 'Eltafouk High School' application. We are committed to protecting your privacy and managing your data securely and responsibly. This policy explains the types of data we may collect, the reasons for collecting it, how we use and share it, and the choices available to you.

2) About Us (The Company)

The application belongs to 'Eltafouk Publishing and Distribution Company' - an Egyptian company specializing in preparing, publishing, and distributing educational books, and developing high-quality educational content that keeps pace with the exam format and helps students achieve their best results.

3) Scope of this Policy

This policy applies to the use of the 'Eltafouk High School' application and its associated services, including content activation via the book's Barcode and communicating with technical support within the app.

4) Data We May Collect

Depending on how you use the app, we may collect the following types:

• Account Data: such as name, phone number, email (if provided), and login data.
• Activation Data (Barcode): such as activation code, activation status, scan date/time, and linking it to a single user account.
• Usage Data: such as the pages you visit within the app, interaction with content, and in-app performance metrics.
• Device and Technical Data: such as device type, operating system, technical identifiers required for operation (when needed), and IP address technically for security and service improvement purposes.
• Support Data: any data you voluntarily send when communicating with the support team (such as complaints/suggestions).

5) How We Use Your Data (Purposes)

We use the data for the following purposes:

• Operating the app, providing educational content, and enabling basic features.
• Activating book-related content via the Barcode and managing activation validity.
• Improving user experience and content quality, and analyzing in-app performance.
• Protecting against abuse and fraud, and securing the platform.
• Communicating with the user when necessary (such as important alerts or service updates), with the ability to control notifications from device/app settings.

6) Content Activation via Barcode

After purchasing the book, the user scans the printed Barcode (usually behind the cover). This unlocks the dedicated content/page for free.

• The Barcode is intended for one-time use only.
• Activation is linked to a single user account within the app.
• Any attempt to reuse or share the code in an unauthorized manner may result in suspension of activation or restriction of the account according to terms of use.

7) Data Sharing

We do not sell user data and do not share it for third-party marketing purposes.

Data may be shared only in the following cases:

• Service Providers: with trusted parties who help us operate the service (such as hosting, technical analytics services, and sending notifications) and only to the extent necessary to provide the service, with appropriate protection obligations.
• Legal Obligation: if requested under a judicial order or official request from a competent authority according to the law.
• With Your Explicit Consent: in any other sharing scenario, your consent will be clearly requested.

8) Security and Data Protection

We apply technical and organizational measures to protect data from unauthorized access, loss, or modification, such as access control, permission restriction, and operational security practices.

Some data may be stored locally on your device to improve performance or support certain features, according to app settings and nature of use.

9) Data Retention Period

We retain data for the period necessary to fulfill the purposes mentioned above, or to comply with legal/operational requirements.

When data is no longer needed, we delete, anonymize, or restrict access to it according to our internal policies.

10) Account Management and Deletion

The user can request account deletion from within the app (if the feature is available) or by contacting us.

• Upon deletion request, the account is disabled and set to a "deleted/disabled" state.
• We may retain limited records for a certain period for legal reasons or to prevent abuse (such as activation logs or security logs), with restricted access to them.

11) Privacy of Students (Minors)

The application is aimed at high school students, and some users may be under 18 years old. We recommend guardian supervision when creating an account or sharing any data. If we become aware that we have collected a minor's data in error or without proper consent, we will delete or correct it as soon as you notify us.

12) External Links and Services

The application or website may contain links to external services. We are not responsible for the privacy policies of those parties, and we advise reviewing their policies when using them.

13) Updates to the Privacy Policy

We may update this policy from time to time. The updated version will be published on this page, and we may notify you of substantial changes within the app if necessary.